How to File a Car Accident Claim With Progressive

If you or a loved one get into an accident and you are currently insured with Progressive, then you need to know what steps to take to recover compensation. Filing an insurance claim should be an easy process, but that is not always the case. Insurance claims adjusters with Progressive use various tactics to limit how much money they payout in a settlement, but we want to outline some steps that you can take to help ensure that you recover full compensation for your losses.

Make a Strategy for Filing Your Claim

The first step in preparing for filing a claim with Progressive is understanding that this is a for-profit company looking to limit how much money they payout in a settlement. Insurance claims adjusters with Progressive will use various tactics to hamper your claim, and they may even try to blame the accident on you to limit compensation.
Some of the steps that you can take to help ensure that your claim goes as smoothly as possible include:

  • Seeking medical care quickly and continuing all treatment until a doctor says you have reached full recovery
  • Gathering and keeping as much evidence as possible from the car accident scene, including photographs, video, eyewitness names and contact information, and more
  • Not admitting fault to anyone at the scene of the crash or on the phone with a claims adjuster

File the Claim as Soon as Possible with Progressive

We strongly encourage you to file your car accident claim with Progressive right after the accident occurs. Progressive, along with other insurance carriers in West Virginia, require that these incidents be reported within a day or two after they happen. There are various ways that you can file a claim with Progressive, including the following:

  • Calling their claim phone number: 1-800-776-4737
  • Reporting a crash through Progressive’s online portal
  • Using the Progressive mobile app to initiate the claim

When you make your initial claim with Progressive, you want to provide various types of basic information. You do not have to go into much detail, but some of the information needed will include the vehicles involved, license plate numbers, drivers’ names, insurance information of the other drivers, dates, and locations.

Be Wary of Conversations With Progressive Claims Adjusters

After you make your initial claim, Progressive claims adjusters will likely contact you very soon. These insurance claims adjusters will work diligently to save the insurance carriers money, and they may use various underhanded tactics to do so. Be wary of friendly conversation from these insurance claims adjusters, and stick to the facts of the case. Do not get caught up in small talk, as anything you say could be used to limit how much money you get paid in a settlement.

We do not want you to give a recorded statement to the insurance claims adjusters, even if they insist on you doing so. This is not required by law in West Virginia. You should not admit fault, even if you think that you completely or partially caused the incident. If necessary, you should contact a skilled car accident lawyer who can help you handle every aspect of your claim. An attorney can take over conversations with the insurance carriers on your behalf and work to negotiate a fair settlement for your losses.


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